Ceramic or porcelain tile and grout flooring is a popular choice for interior spaces including lobbies, communal areas and bathrooms. Visually appealing and resilient, the primary challenge for maintaining the original beauty of these hard surfaces is keeping the grout looking clean.
When it comes to buildings’ occupants’ complaints, an unpleasant bathroom floor appearance generally elicits the highest number. And while the nightly janitorial team may perform their services according to scope, this type of cleaning is not effective for tile and grout maintenance or restoration. In fact, if done incorrectly, it can even damage surfaces and invalidate material warranties.
The challenges janitorial staff face are lack of training in specialty maintenance and restoration, lack of knowledge of the many different types of ceramic and porcelain tile and grout and their corresponding manufacturer warranties, and the heavy traffic bathrooms, lobbies and communal areas endure.
Our technical teams that execute asset care programs are IICRC®-certified in tile and grout restoration best practices. We use advanced mineral deposit removal chemistry and machine processes that deliver a thorough clean. Once tile and grout is restored to its original beauty, a specialized grout color sealer is applied to retain the restored like new appearance. We then collaborate with your janitorial provider to ensure their daily processes reflect best practices, warranty compliance and help to extend asset life.
In order to design a custom care program that ensures the best results and the best value, we evaluate of every square inch of your tile and grout surfaces. That gathered data is aggregated into our asset condition platform. Then, in collaboration, we will define measurable asset appearance and performance goals, and align them with your budget goals to create a customized care plan that achieves your KPIs and budget control expectations.
Our data driven approach enables the design of customized programs that meet your assets’ unique needs. And our ongoing monitoring of performance data is how we calibrate care programs proactively when those needs change. The asset condition platform also offers benchmarking data so you can compare asset performance across your real estate portfolio through a single interface. And our convenient customer app provides 24/7 service transparency, tracking and more.
We understand that your tile and grout surfaces have maintenance needs that frequently change. By thoroughly understanding your space, and continually monitoring its performance, we are a proactive partner who is ever evolving our care program to ensure optimized asset appearance, extended asset life and maximum return on investment.